Application Support can be a time-consuming task which takes you away from your everyday routine. Application Support is part of Kansas City Managed IT’s “Managed Services” offering . As part of our discovery process, we will identify the applications you use for your business and include them in your contract as part of what we will help you support. Our staff is familiar with a wide range of business applications from simple applications like Office 365 to more complex applications like E-Clinical.
Main Goal of Application Support
The primary goal of application support is to guarantee maximum uptime and productivity of systems in your business' technology environment. This includes evaluating the current configuration, or application setup, and understanding or creating procedures that allow for the proper releases of updates and new features.
- Manage initial configuration of new applications
- Guarantee maximum uptime and productivity
- Proper application procedures
- Maintain steady environment for updates and new releases
- Evaluate if application service levels are appropriate for business needs
Application Maintenance Services
Kansas City Managed IT services provide ongoing maintenance for your applications to ensure updates and new features do not interfere with your business operations. Additionally, managed services decrease the total cost of ownership that is typically required to maintain an application that is vital to your organization.
We are used to dealing with tech support offered by the larger application vendors like E-Clinical and can be the liaison for you so you can continue to do your daily work, while we take care of resolving your application issues. Our experience with many different systems allows us to resolve issues quickly and learn new systems at a faster pace. Give us a call today for a complimentary discussion on how Kansas City Managed IT can help you better handle your applications.